At 33ph, your personal data is handled with the same care we put into every part of the platform. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe — in plain language you can actually understand.
Every piece of data transmitted between your device and the 33ph platform is protected by SSL/TLS encryption. Your financial details and personal information are never sent in plain text.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by 33ph. We honour these rights fully and promptly.
33ph does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the 33ph platform and services.
33ph operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission of the Philippines.
33ph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
In the unlikely event of a data breach that affects your personal information, 33ph will notify you and the National Privacy Commission within the timeframes required by Philippine law.
Important Notice: This Privacy Policy describes how 33ph collects, uses, stores, and protects your personal data. By registering on or using the 33ph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please do not use the 33ph platform.
33ph ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users of the 33ph online gaming platform, accessible at https://33ph.app and through any associated mobile applications. This Privacy Policy has been prepared in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and the implementing rules and regulations issued by the National Privacy Commission ("NPC").
This Privacy Policy applies to all personal data collected by 33ph in connection with your use of the platform, including data collected during registration, during gameplay, during financial transactions, and through your interactions with 33ph's customer support team. It should be read together with the 33ph Terms & Conditions, which govern your use of the platform generally.
33ph acts as the personal information controller in respect of the personal data it collects from users. Where 33ph engages third-party service providers to process data on its behalf, those providers act as personal information processors and are bound by data processing agreements that require them to handle your data in accordance with this Privacy Policy and applicable Philippine law.
33ph collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include the following:
When you create a 33ph account, we collect your full legal name, date of birth, email address, Philippine mobile number, and a username and password of your choosing. This information is required to establish and maintain your account.
To comply with age verification requirements and applicable anti-money laundering regulations, 33ph may request copies of government-issued identification documents such as a Philippine passport, driver's licence, SSS ID, UMID, or PhilSys National ID. We may also collect a selfie or live photo for biometric verification purposes.
When you make deposits or request withdrawals, 33ph collects payment information including your GCash mobile number, PayMaya account details, or bank account information for BPI, BDO, Metrobank, or other supported Philippine banks. Full payment card numbers are never stored on 33ph servers.
33ph maintains records of all deposits, withdrawals, bets placed, games played, and bonuses claimed on your account. This transaction history is retained for regulatory compliance and dispute resolution purposes.
When you access the 33ph platform, we automatically collect certain technical data including your IP address, device type and operating system, browser type and version, session duration, pages visited, and referring URLs. This data helps us maintain platform security and improve user experience.
If you contact 33ph's customer support team, we retain records of those communications, including chat transcripts, emails, and call recordings where applicable, for quality assurance and dispute resolution purposes.
Minimisation Principle: 33ph collects only the personal data that is strictly necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
33ph uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity verification data |
| Processing deposits and withdrawals | Financial data, transaction data, identity verification data |
| Age and identity verification | Registration data, identity verification data |
| Anti-money laundering compliance | Financial data, transaction data, identity verification data |
| Platform security and fraud prevention | Technical data, transaction data, communications data |
| Customer support | Registration data, transaction data, communications data |
| Responsible gaming monitoring | Transaction data, usage data |
| Platform improvement and analytics | Technical and usage data (aggregated and anonymised) |
| Promotional communications (with consent) | Registration data, transaction data |
33ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.
Under the Data Privacy Act of 2012, 33ph processes your personal data on the following legal bases:
33ph does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
33ph engages trusted third-party service providers to assist with payment processing, identity verification, cloud hosting, customer support software, and analytics. These providers are contractually bound to process your data only on 33ph's instructions and in accordance with applicable data protection law.
33ph may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required to do so by law, court order, or regulatory direction. This includes reporting obligations under the Anti-Money Laundering Act and related regulations.
In the event of a merger, acquisition, or sale of all or part of 33ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
No Third-Party Marketing: 33ph will never share your personal data with third parties for their own marketing or advertising purposes. Any promotional communications you receive will come directly from 33ph and only if you have opted in to receive them.
33ph uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you, maintain your session, and understand how you use the platform.
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 33ph platform. Strictly necessary cookies cannot be disabled without preventing you from using the platform.
33ph retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, 33ph will securely delete or anonymise your personal data in accordance with its data disposal procedures.
33ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While 33ph takes every reasonable precaution to protect your data, you also play an important role. Keep your account password strong and unique, never share your login credentials, and contact 33ph support immediately if you suspect any unauthorised access to your account.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 33ph:
To exercise any of these rights, please contact the 33ph Data Protection Officer using the contact details provided in Section 13 of this Privacy Policy. 33ph will respond to all valid requests within 15 business days.
The 33ph platform is strictly intended for adults aged 21 years and above. 33ph does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the 33ph registration process, and accounts found to belong to persons under 21 will be immediately suspended and all associated data deleted.
If you are a parent or guardian and believe that a minor has registered on the 33ph platform, please contact us immediately at the details provided in Section 13. We will investigate and take appropriate action without delay.
33ph is based in the Philippines and primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, for cloud hosting or technical support — 33ph ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012.
Such safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognised transfer mechanisms. 33ph will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or as otherwise permitted by applicable law.
33ph may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. Where changes are material, 33ph will notify you by email to your registered address or by a prominent notice on the platform prior to the changes taking effect.
The date at the top of this Privacy Policy indicates when it was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how 33ph protects your personal data. Your continued use of the 33ph platform following notification of any changes constitutes your acceptance of the revised Privacy Policy.
33ph has appointed a Data Protection Officer ("DPO") in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact the 33ph DPO directly.
You may reach the 33ph Data Protection Officer by email at: [email protected]
For general customer support enquiries, you may also contact the 33ph support team at: [email protected]
33ph aims to respond to all privacy-related enquiries within 15 business days of receipt. If you are not satisfied with 33ph's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
NPC Contact: The National Privacy Commission of the Philippines can be reached through their official government channels. 33ph encourages all users to be aware of their rights under the Data Privacy Act of 2012.